Protective Services Specialist

Job Description

This position is open to current

Department of Family and Community Services employees only.

Please check the definition below to determine if you qualify.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for a full-time

Protective Service Specialist 4

located in

Ketchikan, Alaska.

• Supervise and support a team of Protective Services staff, including hiring decisions, performance evaluations, training, and disciplinary actions.
• Oversee and coordinate social service programs, ensure quality casework, and handle complex or high-need cases directly.
• Develop resources, collaborate with community and state partners, and represent the agency in court and public education settings.
• Recommend policies and procedures, maintain effective working relationships, and prepare required records and reports.

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

We work as a team through collaboration towards common goals to serve positive outcomes for families. We strive for a tight knit group, offering support to one another and contributing to a positive atmosphere. The Office of Children's Services has great potential for career advancement.

Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

The Office of Children’s Services Ketchikan Field Office is located in the downtown State Office Building across the street from the Ketchikan Police Department. We are conveniently located near shops, restaurants, as well as the bus line. We Serve the City of Ketchikan along with residents in the Ketchikan Gateway Borough; the combined population is approximately 14,000. Ketchikan is the hub community for lower Southeast Alaska, located in the most southern end of the State of Alaska.

The Ketchikan Office also provides back up to the Craig Field Office which is located on Prince of Wales Island.

For information on the Ketchikan community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

Decision Making | Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Managing Performance | Takes responsibility for employees' performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, supporting employees' efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and addressing performance problems and issues promptly.

Resilience | Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.

This position requires a valid Alaska driver's license.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for…