Admin Assistant

Help everything run smoothly behind the scenes.

At BHVA, we use creativity to break barriers, build confidence, and help people move forward.

We're looking for an organised, reliable and people-focused Admin Assistant to support the day‑to‑day running of our growing business.

• £12,350 per year
• 25 hours per week
• Working Pattern:
  Monday – Friday, 9:30am – 2:30pm
• Contract:
  
  Part‑time, term‑time only (38 weeks)
• Location:
  
  The Yards, Market Street, Kettering, NN16 0AH

This role helps everything run smoothly behind the scenes. You'll support communication, organisation, bookings, systems and day‑to‑day operations – creating a consistent, warm and professional experience for students, families, schools, partners and the wider BHVA team.

• Managing incoming enquiries by email, phone and internal systems
• Processing booking registrations and payments accurately
• Supporting schedules, staffing and room usage
• Preparing invoices, confirmations and key communications
• Monitoring attendance and following up where needed
• Supporting onboarding for new students and clients
• Assisting with reporting, data entry and document preparation
• Maintaining organised digital filing systems
• Liaising with tutors and team members to keep information flowing smoothly

• Organised and detail‑focused
• Calm under pressure
• Warm and professional with people
• Confident using systems or quick to learn new ones
• Able to manage priorities
• Proactive and dependable
• Someone who enjoys helping a team succeed

• You dislike admin systems or processes
• You prefer highly repetitive work only
• You struggle switching between tasks
• You dislike working in a small, hands‑on team environment

• Enquiries handled confidently and warmly
• Bookings processed accurately
• Systems kept organised and up to date
• Smoother internal communication
• Families and partners receiving a great experience
• Directors and tutors feeling well supported

• Paid monthly across 12 equal instalments
• Auto‑enrolment pension (subject to eligibility)
• Opportunity to grow within a developing organisation

Applications close on Monday 1 June erviews on Tuesday 8 June.

Start date:

September.

We are committed to creating an inclusive workplace and welcome applicants from all backgrounds and experiences.

As BHVA works with children and young people, successful applicants may be subject to safer recruitment checks, including references and DBS requirements where appropriate.