Hybrid Multi-Channel Customer Support Specialist
Job in
Kettering, Northamptonshire, NN16, England, UK
Listed on 2026-06-04
Listing for:
Oxford University Press
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Join Oxford University Press as a Customer Service Assistant in Kettering. You will provide high-quality support across multiple channels, including phone and email, while working closely with internal teams to improve customer experiences and efficiency.
This full-time role entails responding to customer queries, offering technical support for digital products, and processing orders. A proactive approach and strong communication skills are essential. Embrace a hybrid working policy with flexibility in your work arrangements.
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