Empathetic Claims Helpline Advisor; Inbound
Job in
Kettering, Northamptonshire, NN16, England, UK
Listed on 2026-07-23
Listing for:
National Accident Law
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
National Accident Law in the United Kingdom is seeking a Helpline Advisor to deliver empathetic customer service to clients whose injuries were not their fault. You will handle inbound and outbound calls and support customers through their claims journey to ensure a smooth, well-informed experience.
The role focuses on listening, understanding, and accurate data capture, with full training provided. This full-time onsite position offers a salary of £26,130, a 3% pension, healthcare, 25 days’
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