Customer Service Administrator

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!

Due to continued growth and new customer contracts, our Desborough site are now recruiting for a Customer Service Administrator to join their friendly team on a 9-12 month fixed term basis.

Salary:£26,500- £28,500per annum, depending on experience.

Working hours:Monday-Friday, starting between 8am and 10am, finishing between 4pm and 6pm.

As a Customer Service Administrator, it is your responsibility to support the day to day administration of the Customer Services operation. You will offer outstanding contract support and customer service in a fast-paced friendly environment and provide a continuous professional and dedicated service.

Key Duties of a Customer Service Administrator include:

• Resolving various customer service queries and requests in a timely manner.
• Creating daily, weekly and monthly service and export reports.
• Chasing orders and resolving delivery issues.
• Checking daily order audits and ensuring ...