Trainer, Occupational Health & Safety

Job :  | Amazon UK Services Ltd.

- A10

Our people are at the heart of our operations and training helps them thrive. As a Trainer at Amazon, you’ll play a central role in onboarding and upskilling our employees. You’ll ensure they have the skills and knowledge to stay safe, be efficient, and enjoy professional growth at Amazon – potentially becoming a future leader. You’ll work with people at every stage of their career, from new hires to managers.

• Deliver training and coaching according to Amazon’s standards.
• Deliver internal Powered Industrial Truck (PIT) training to Amazon standards.
• Review and improve site‑training completion rates together with managers and associates.
• Gather feedback and highlight areas where there are opportunities to streamline or improve the training experience.
• Work with teams to identify areas where further training and development is needed.
• Help audit metrics such as safety, quality, and process across sites.
• Train and coach associates to become ambassadors who can help deliver coaching and training to local teams.
• Complete all relevant paperwork and update Learning tracking systems.
• Monitor and provide feedback on current group of PIT operators.
• Report on safety performance of PIT operators and use information to improve training effectiveness.
• Undertake auditing of safety standards and procedures throughout the FC.
• Advise Associates and Managers on Company procedures regarding PIT safety, training, and standards.

The role of Trainer focuses on sharing and upholding our process standards. You’ll deliver high‑quality training that outlines safety, culture, and site‑specific procedures to Amazon employees and external partners, while providing a warm welcome to new hires. As a Trainer, you’ll ensure everyone adheres to the highest operating standards and constructively deliver feedback that helps learners grow and develop.

You’ll be based on‑site at one of our operational facilities, delivering in‑person and online training to the team across a variety of shift patterns. You may also support other sites when required. You’ll work independently but will regularly liaise with key site staff and stakeholders.

Customer Fulfilment (CF) is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team that handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

CF staff are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast‑paced Operations network and are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help manage dynamic inventory and facilitate speedy deliveries round the clock, providing plenty of opportunities for every skillset.

Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
• Knowledge of advanced English at CEFR level B2/C1.
• CAT 1 PIT trainer license.
• Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials.

• Experience managing multiple, competing priorities simultaneously.
• Experience in a coaching, mentoring, or teaching role.
• Preferred qualifications are not required to apply for this position; if you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal‑opportunity employer. We value diversity and make hiring decisions based on experience and skills. We protect your privacy and the security of your data. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit Amazon’s accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.