Operations Manager

Impact Recruitment are currently recruiting for an experienced Operations Manager who has experience running day to day business operations for a manufacturing business. This role will be responsible for managing full projects from initial orders to full completion.

This is an exciting opportunity to join a forward thinking family run business where you'll be able to drive business efficiency.

Salary: £55,000 - £65,000 (depending on operational management experience)

Hours:

Monday to Friday 8am-4:30pm

Location:

Kettering

• Manage the day-to-day operational workflow
• Ensure projects progress efficiently from order confirmation through to completion
• Coordinate job schedules, installation dates and production priorities
• Manage workloads across CAD, fabrication and installation teams
• Identify potential delays, operational issues and bottlenecks, taking proactive steps to resolve them
• Ensure all relevant information is available before jobs progress to the next stage
• Maintain accurate job records and provide regular operational updates to senior management
• Oversee outstanding and incomplete jobs, ensuring every issue is tracked, allocated and resolved through to final completion
• Manage and direct a team to support them achieve targets
• Oversee a full site and operation

• Proven experience in an operations, project management or technical management role
• Strong technical knowledge and manufacturing processes experience
• Confident working knowledge of AutoCAD
• Proven scheduling and workload management experience
• Experience managing multiple projects simultaneously
• Strong understanding of technical drawings, dimensions and specifications
• Experience dealing directly with customers, suppliers and installers
• Excellent problem-solving and decision-making abilities
• Experience managing remedial works, complaints and incomplete projects
• Understanding of Health & Safety requirements within a manufacturing
• Strong organisational skills and attention to detail
• Excellent written and verbal communication skills
• The ability to take ownership, follow through and ensure jobs are completed properly

• Technically minded and commercially aware
• Proactive, organised and methodical
• Confident making decisions and resolving problems
• Comfortable managing different teams and personalities
• Customer-focused without compromising technical standards
• Able to work under pressure and manage competing priorities
• A strong communicator who ensures information is passed on accurately
• Accountable and committed to seeing projects through to completion
• Practical and hands-on, with the ability to understand issues on the factory floor and on site
• Committed to improving operational efficiency and customer experience

Impact are working on behalf of a client as an Employment Business