Flow Room Controller

Are you ready to be part of something new and exciting in Kettering?

Our brand-new logistics site, situated at Symmetry Park, will offer a fresh and innovative environment, and we're looking for enthusiastic and passionate colleagues to help lay the foundation for something truly great.

We have a fantastic opportunity to join our team in Kettering as Flow Technician. Reporting to the Flow Room Lead this will be a key role in the Flow Room working with warehouse operations teams and engineering to deliver optimal outcomes for both colleagues and customers.

Initially you will actively participate in systems testing, engaging with both internal and external stakeholders to ensure seamless implementation and performance.

This initiative is a key part of our growth strategy, aimed at expanding our supply chain to meet the needs of our growing number of shops across the UK.

• Competitive pay
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• 6 weeks annual leave which includes bank holidays
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing

This is a full-time role. The role will be on a 4 on, 4 off, 12-hour shift pattern basis, including days, nights and weekends.

You’ll be part of the start-up team, helping to shape the way the Flow Room operates from day one. You’ll be expected to learn systems, processes quickly and independently, while also helping to define them. As one of the first in the Flow Room team, you’ll be involved in creating the training materials and onboarding plans for future team members. You’ll work closely with engineering, operations, and leadership to define what “good” looks like in our Flow Room and implement the practices to make it reality.

The base location for this role is Kettering, NN14 1FQ

• Partner with on-site operations and engineering teams to ensure smooth automated system and product flow.
• Support all Flow Room functions
• Monitor the National Distribution Centre (NDC) Warehouse Management System (WMS) through KPI dashboards, housekeeping routines, and configuration of best practices to support operational throughput, identifying and addressing issues proactively.
• Support the Flow Room Lead with IT and automation incidents with a focus on transparency, escalation, and rapid resolution of major issues impacting operations.
• Ensure customer service is at the heart of the Flow room.
• Promote consistency and quality by adhering to Flow Room processes, SOPs, and risk assessments to embed continuous improvement.
• Ensure all activities comply with safety standards and contribute to a secure, well-governed Flow Room environment.

• Have experience of an automated warehouse operation
• Are comfortable working in a fast-moving environment
• Have a detailed understanding of the functionality and operation of automated systems; SAP Extended Warehouse Management, specifically Material Flow Systems and knowledge of SynQ would be desirable
• Are customer-focused with a commitment to quality, efficiency, and accuracy
• Are a strong team player with excellent interpersonal skills, comfortable with knowledge and best practise sharing along with the ability to build trust at all levels
• Are…