Office-Based Telesales Executive; Outbound​/Prospecting Focus

Flomatic specialises in providing a wide range of high-quality catering supplies to industries such as hospitality, catering, and food service. Our product range includes chafing fuels, kitchen supplies, restaurant goods, and cleaning chemicals, ensuring all your catering needs are met. Known for our exceptional customer service, Flomatic offers next-day nationwide delivery to meet urgent demands promptly. Our dedicated team ensures that orders are fulfilled efficiently for a seamless customer experience.

Reach out to us for top-tier products and services tailored to your business.

This is a full-time on-site role based in Kettering for an Office-Based Telesales Executive with an outbound and prospecting focus. Responsibilities include contacting prospective clients, maintaining accurate customer records, identifying sales opportunities, generating leads, and building strong client relationships. The role also involves assisting with administrative tasks and collaborating with team members to achieve sales targets and deliver superior customer service.

• Strong Communication and Customer Service skills with the ability to effectively engage and build rapport with clients
• Proficiency in Administrative Assistance and Office Administration for managing customer records and tasks efficiently
• Basic knowledge of Accounting for tasks such as handling invoices and managing account details
• Dependable organizational skills and attention to detail
• Proactive and goal-oriented attitude with a focus on meeting sales objectives
• Prior experience in telesales, sales, or a customer-facing role is advantageous
• A-Level or equivalent (required)

• Competitive basic salary + commission
• Clear targets and structured onboarding
• Full product training and ongoing support
• Friendly, team-focused office environment in a family run company
• Opportunity to grow within the business

Our interview process is designed to reflect the nature of the role:

Stage 1 – Telephone Screening (15 minutes)

A short call to discuss your experience, previous targets and suitability for the role.

Stage 2 – In-Person Interview

A face-to-face interview.

We believe in hiring for resilience, drive and attitude as much as experience.