Sales Coordinator

Sales Coordinator – Kettering/Hybrid – Permanent – Monday to Friday, 37.5 hours per week.

The role is a commercial sales coordinator, linking customers, external sales and supply chain. You will own the process from enquiry through to delivery, ensuring smooth operations, rapid issue resolution and missed opportunity minimisation.

• Act as the day‑to‑day contact for key customers, handling queries, updates and problem‑solving.
• Manage orders end‑to‑end, from quote through to delivery.
• Work closely with external sales and supply chain to keep everything on track.
• Proactively keep customers updated rather than waiting for them to chase.
• Handle pricing, delivery schedules and stock‑related decisions.
• Sort out invoice queries and general “when things don’t quite line up” issues.

• Organised, detail‑focused and able to juggle multiple priorities, with prior internal sales experience.
• Comfortable dealing with customers day‑to‑day and building proper relationships.
• Confident working with numbers, pricing and margins.
• Someone who doesn’t just sit on problems – you’ll need to dig in and get them sorted.
• Good communication across teams (sales, ops, suppliers – the lot).

• A role where you’re trusted to manage your own workload.
• Proper exposure across sales, supply chain and operations.
• The chance to influence customer experience and commercial outcomes.
• A business that values proactive people, not box‑tickers.