Sales Coordinator

Sales Coordinator

Location:

Kettering/Hybrid

Type:
Permanent

Hours:

Monday to Friday, 37.5 hours per week

Let's be honest - most "internal sales" roles are either glorified order processing or chaotic firefighting. This one sits properly in the middle and, when done well, it's genuinely a commercial role.

You'll be the link between customers, external sales, and supply chain - owning the process from enquiry through to delivery. Not just taking orders, but ensuring everything runs smoothly, issues are sorted quickly, and opportunities are not missed along the way.

• Act as the day-to-day contact for key customers - handling queries, updates, and problem-solving.
• Manage orders end-to-end, from quote to delivery.
• Work closely with external sales and supply chain to keep everything on track.
• Proactively keep customers updated rather than waiting for them to chase.
• Handle pricing, delivery schedules and stock-related decisions.
• Sort out invoice queries and general issues where things don't line up.

• Organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience.
• Comfortable dealing with customers day-to-day and building proper relationships.
• Confident working with numbers, pricing and margins.
• Can dig in and resolve problems rather than sit on them.
• Good communication across teams (sales, ops, suppliers and others).

• Trusted to manage your own workload.
• Proper exposure across sales, supply chain and operations.
• The chance to influence customer experience and commercial outcomes.
• Work in a business that values proactive people, not box-ticking.