First Line Manager

What You’ll Do (Core Responsibilities)

• Supervise, coach, and support warehouse personnel by preparing shift plans, allocating tasks, and overseeing daily warehouse operations to meet productivity and quality goals.
• Collaborate with internal departments, suppliers, and transport providers to act as the primary liaison, managing customer escalations and creating handover reports.
• Ensure compliance with all health and safety regulations by conducting daily safety checks, managing weekly system tests for fire alarms, and leading incident investigations.

• Intermediate‑level experience with established skills in effectively managing and motivating fast‑paced warehouse teams.
• Strong knowledge of warehouse operations, stock control processes, Key Performance Indicators (KPIs), and health and safety regulations.
• Proven ability in organizational multitasking, problem‑solving, and exercising sound judgment under moderate supervision.
• Demonstrated competency and training in using warehouse management systems, planning tools, and Microsoft Office applications.

• Compensation:
  Competitive compensation and benefits aligned with experience.
• Paid Time Off:
  Generous annual leave that increases with length of service.
• Health & Wellness:
  Comprehensive health, wellness, and retirement plans, including private medical insurance, a 6.5% matched pension scheme, life assurance, and a confidential employee assistance program.
• Professional Development:
  Opportunities for continuous learning and professional growth, alongside voluntary lifestyle perks such as dental insurance, a bike‑to‑work scheme, and an electric vehicle scheme.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod See the Supplement to learn more about Equal Employment Opportunity.

Requisition: J0104639