Warehouse Team Leader

Do you enjoy leading from the front and being actively involved in warehouse operations? Are you a hands on leader who can motivate a team, drive performance, and maintain high operational standards? If so, you could be the newest addition to our team as a Warehouse Team Leader.

Be part of the movement - and play your part.

About the role

Reporting to the Warehouse Operations Manager, you’ll play a key role in the day-to-day running of the warehouse operation. This is a hands-on leadership role where you’ll work alongside warehouse colleagues to ensure goods are received, stored, picked, and dispatched safely, accurately, and efficiently.

You will be responsible for:

Leading, motivating, and supporting warehouse colleagues to achieve operational, quality, and productivity targets

Working alongside the team on picking, packing, loading, unloading, goods-in, goods-out, and inventory activities as required

Allocating workloads and ensuring resources are used effectively throughout the shift

Monitoring productivity, quality, and accuracy, taking corrective action where necessary

Delivering daily team briefings and communicating priorities, performance expectations, and safety updates

Coaching, training, and developing team members while supporting performance management activities

Supporting stock accuracy, continuous improvement initiatives, operational reporting, and warehouse planning activities

About you 

You’ll have previous experience within a warehouse, logistics, distribution, or supply chain environment, along with experience in a Team Leader, Supervisor, or similar people management role. You’ll have a proven track record of achieving productivity, quality, and service targets while maintaining a strong focus on health and safety.

Experience managing warehouse activities such as goods receipt, picking, packing, dispatch, and inventory control is essential. You’ll also be confident conducting team briefings, coaching colleagues, and supporting performance reviews and development plans.

You’ll thrive in this role if you’re motivated, hands on, and passionate about leading people in a fast-paced warehouse environment. Strong communication and interpersonal skills are essential, alongside a proactive approach to problem solving and decision making. You’ll be organised, detail oriented, and capable of working under pressure to meet operational deadlines. Experience using Warehouse Management Systems (WMS) and basic IT systems would be advantageous.

We're looking for someone with a positive, team focused attitude who enjoys leading by example, adapting to changing business needs, and supporting the delivery of a safe, efficient, and high performing operation.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.   

Working at DFDS  

Join the movement and grow with us.  

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.

Huge range of retail discounts from high street and online retailers

Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

Access to my Strength, our Wellbeing platform, which has plenty of content to support…