Senior Product Associate - Marketing Data & Agentic AI

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. Lead innovative business banking products through research, data insights, and collaboration to deliver impactful customer solutions. Be at the heart of shaping how marketing data and intelligent automation power customer experiences. Join a collaborative team where you can grow your product career by turning insights into capabilities that improve outcomes for clients and the business.

Bring your curiosity, structured thinking, and delivery focus to help launch high-quality solutions end-to-end.

As a Senior Product Associate in Business Banking Data and Agentic AI team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

You will partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Work closely with data and analytics professionals to interpret and analyze data.
• Facilitate data field transfers between source systems.
• Research data-related fields to identify gaps and build epics and stories to address them.

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Advanced Jira skills to write Jira Query Language (JQL), configure epics, stories, and tasks to support product development.
• Runbook creation/maintenance, PowerPoint presentations, and workstream documentation

• SQL and data analytics experience is a plus.
• Experience in product analysis, focusing on data innovation and business banking deposits.
• Strong research and technical skills in the data space & Understanding of large-scale marketing campaigns.
• Experience in researching complex transactions and building control reports & AI-powered marketing and customer engagement solutions
• Agentic AI and LLM use case discovery & Partnering with Data Science, AI, Architecture, and Product teams
• Data governance, controls, and responsible AI & Prompt design, testing, and evaluation

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.…