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Member Services Specialist - Front Desk & Member Experience

Job in Kettering, Montgomery County, Ohio, USA
Listing for: Planet Fitness - TG3E/CM3
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Sports/Fitness/Wellness
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 19000 - 23000 USD Yearly USD 19000.00 23000.00 YEAR
Job Description & How to Apply Below

Planet Fitness is seeking a Member Services Representative to greet members and guests, assist with memberships and billing, and maintain a clean, welcoming club environment. You will handle inquiries, process payments, and support tours and upgrades, including Black Card information.

Candidates should be 18+, capable of standing and walking for long periods, and willing to obtain CPR/AED and tanning certifications as required. This is an on-site position at a Planet Fitness location.

We would love to welcome a new Member Services Specialist
- Front Desk & Member Experience to our group in Kettering, OH, United States.

This is a strong position to take on the Member Services Specialist
- Front Desk & Member Experience role at Planet Fitness - TG3E/CM3.

As a Member Services Specialist
- Front Desk & Member Experience, you will play an important part at Planet Fitness - TG3E/CM3 in Kettering, OH, United States.

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