Care Manager, Telephonic Nurse

The Care Manager, Telephonic Nurse 2 position at Humana involves delivering high-quality patient support and education in a fast-paced, call center-based environment. This role is ideal for a dedicated and compassionate Registered Nurse with a focus on individuals with specialized and complex health conditions.

• Pay: $71,100 - $97,800/year
• Location: Remote, OH
• Schedule: Full-time, 10am-6:30pm EST three days a week, 11:30am-8pm EST two days a week
• Work Style: Telephonic engagement

• Conduct comprehensive telephonic assessments and evaluations of members.
• Provide medication education, including administration techniques and side effect management.
• Develop and implement individualized care plans tailored to each member’s clinical needs.
• Monitor patient progress through ongoing assessments and follow-up interactions.
• Collaborate within established protocols and utilize advanced telecommunication systems.
• Deliver telephonic, patient-centered care throughout the shift.
• Support the Patient Management Program focusing on individuals with complex health conditions.

Education:

• Bachelor of Science in Nursing (BSN) required

Experience:

• Experience with care management and patient education for adult care preferred

Licenses &

Certifications:

• Current RN License in Ohio required

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off, including company and personal holidays
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance

Humana is a leading healthcare provider committed to delivering exceptional patient care. They focus on creating integrated and differentiated experiences that put patients at the center of everything they do, ensuring high-quality healthcare that is accessible and personalized.