Veterinary Receptionist

Bigger Road Veterinary Clinic of Kettering

Date Published

11-05-2025

Pay Class

Full-Time

Base Min.

$ 15

Base Max.

$ 20

Company Overview

We invite you to join the highly respected team at Bigger Road Kettering, an established small animal practice dedicated to providing exceptional patient care. We are proud to be AAHA Accredited, a status that confirms our commitment to the highest standards of veterinary excellence and continuous improvement. This is more than just a job; it is an opportunity to join a supportive environment where you can immediately contribute your specialized skills and passion while feeling truly valued.

At Bigger Road Kettering, we understand that supporting our teammates is the cornerstone of great medicine. You will find a culture focused intently on professional growth, education, and shared goals. As part of a larger network, you have access to extensive educational resources and mentorship programs designed to help you succeed, whether you are aiming for credentialing as a veterinary technician or seeking to move into leadership.

Our commitment is to ensure you always have the necessary support and resources to do your best work every single day. Delivering superior quality medicine is paramount at our AAHA Accredited hospital. We prioritize advanced diagnostic and surgical capabilities for our small animal patients. Beyond the local resources, our affiliation provides direct access to internal specialty consultations, giving you the immediate ability to collaborate with experts on complex cases.

We strive to invest in technology and training that allows you to continually expand your medical skills and confidently offer comprehensive, cutting-edge care to our community. Located in Kettering, Ohio, your new community is a highly desirable suburb of Dayton known for its outstanding quality of life. Kettering offers beautiful parks, excellent school systems, and a vibrant local culture, providing a perfect blend of suburban tranquility and convenient access to metropolitan amenities.

You will find that this stable, friendly community provides an ideal setting to build both your professional career and your personal life.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.