Crisis Counselor

# Crisis Counselor (53246)
Key West - 1205 4th
- Key West, FL 33040## Overview Salary Range $21.22 - $21.22 Hourly Education Level4 Year Degree Category Nonprofit
- Social Services## Description
*
* Position Summary:

** Provides triage, crisis counseling and linkage on-demand in any setting in which a crisis is occurring including homes, schools, or community based setting within 60 minute on-site response time
*
* Essential Job Functions:

*** Works with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling
* Provides warm hand off to community resources, services and supports
* Triages phone calls and provides community resource information as well as supportive counseling
* Conducts screening and provides intervention services
* Engages individuals and families in the crisis planning process using evidenced based practices including Motivational Interviewing and Mental Health First Aid.
* Develops safety or crisis care plan
* Facilitates stabilization and care coordination services post –acute intervention
* Coordinates psychiatric face to face or telehealth appointments with psychiatrist within 48 hours of intervention
* Provides after hours crisis services on a rotation schedule
* Interacts with management to gather and provide information
* Embrace and embody the mission, vision, guiding principles, clinical vision and goals of West Care Foundation
* Participate in meetings and attend trainings as required and requested
* Completes all orientation and mandated training activities, including E-Learning Courses, within required time frames, and in accordance with the criteria established for this position.
* Perform any other duties as assigned.
* Assessments are only to be completed by Bachelor level personnel.## Qualifications
** Essential

Qualifications:

***** Certifications/Licensures:
**** Must be CPR/First Aid certified within 6 months of employment and every two years thereafter.
**
* Education:

**** Graduation from an accredited college with a bachelors degree in Human Services, Addiction Counseling, Criminal Justice, Social Work, Psychology or related field is preferred.
* High school/ GED with three years of previous experience in Human Services field.
*** Experience and

Competencies:

**** Training and or Experience in Crisis Intervention Preferred
* Ability to meet requirements of Monroe County Sheriff’s Office background check
* Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct
* Understanding of professional ethics, consumer rights, and professional responsibilities
* Ability to actively to actively participate in continuous quality improvement activities of agency
* Knowledge of behavioral health terminology
* Knowledge of theoretical and practical concepts of individual, group and family behavior
* Ability to deal with crisis situations
* Ability to deal with difficult people
* Ability to handle client concern/grievance according to agency protocol
* Demonstrates ability to compile and analyze data and draw appropriate conclusions and apply analytical skills to complex situations.
* Demonstrates ability to expedite a voluminous flow of detailed work
* Demonstrates ability to prepare clear and precise reports
* Demonstrates ability to follow and interpret instructions
* Demonstrates ability to appropriately and efficiently identify, prioritize and  follow through on assignments
* Demonstrates ability to show  flexibility in fulfilling the requirements of the position
* Demonstrates ability to take actions to be fiscally responsible when using agency  resources
* Extensive personal computer skills with emphasis on data entry and word processing
* Demonstrates ability to remain calm…