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Event Manager / Planner Hotel Management Hospitality & Tourism

Front Office Lead & Guest Experience Director

Job in Key West, Monroe County, Florida, 33045, USA
Listing for: Southernmost Beach Resort
Full Time position
Listed on 2026-01-14
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Hotel Management, Hospitality & Tourism
Job Description & How to Apply Below
A prominent resort in Key West is seeking a Director of Front Office to enhance guest services and manage staff effectively. The role requires strong communication and multitasking abilities, along with a minimum of 6 years of progressive experience in hospitality. Responsibilities include overseeing Front Desk and Bell Service operations, ensuring guest satisfaction, and leading team training initiatives. Candidates must possess MS Excel and MS Word proficiency and be adept at handling problems efficiently.

This full-time position emphasizes a customer service-oriented approach.
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