Virtual Desktop Infrastructure Administrator

Description

Give mission users a fast, secure desktop wherever they log in. QBE is looking for a Virtual Desktop Infrastructure (VDI) Administrator to join our team on-site in Key West, FL. You'll design, run and tune the VDI environment behind a DoD mission, from hypervisors and host pools to backups, security and upgrades, and be the expert who solves the hardest VDI problems.

QBE, LLC is a mission-focused technology and security solutions provider supporting defense and federal customers worldwide. We deliver high-impact capabilities where precision, accountability, and technical excellence directly support national-level objectives.

• Build the platform: Design and implement the VDI infrastructure, and configure and manage virtual machines and desktop templates.
• Keep it healthy: Monitor performance and resource usage, and troubleshoot issues with virtual desktops, applications and user connectivity.
• Own the hypervisor: Install, configure and maintain the hypervisor software.
• Plan for capacity: Manage server hardware, resource allocation and capacity planning, along with Virtual Desktop host pools and related resources.
• Shape the architecture: Architect, plan and implement desktop virtualization technology, and proactively keep the VDI infrastructure healthy, fast and available.
• Protect and recover: Run regular backups and disaster recovery procedures for VDI components, and provide expert-level support on complex incidents, finding root causes and fixing them fast.
• Tune and secure: Find performance bottlenecks and inefficiencies and tune the environment to fix them, and maintain strong security measures that protect VDI systems, virtual desktops and user data.
• Keep it current: Plan and carry out VDI updates, including software patches, security updates and system upgrades.

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• 5 or more years of hands-on experience in a VDI administration role.
• A bachelor’s degree in computer science, Information Technology, or a related field. An additional 4 years of relevant experience can be substituted in lieu of a degree.
• Proficiency in VDI technologies, such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services (RDS).
• Strong understanding of virtualization concepts and hypervisor technologies like VMware vSphere or Microsoft Hyper-V.
• Expert-level troubleshooting skills and the ability to resolve complex VDI-related issues effectively.
• Familiarity with network, storage, and security principles relevant to VDI environments.

• Master’s degree in computer science, Information Technology, or a related field.
• Professional certifications such as VMware Certified Professional (VCP), Citrix Certified Professional - Virtualization (CCP-V), or equivalent credentials are highly desirable.

• Must have an active Secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

• 401(k) match, PTO, health coverage, tuition assistance
• Your work matters. The desktops you deliver are how mission users get their work done, every day.
• Leaders will rely on you. You'll be the expert the team turns to when VDI issues get complicated.
• You'll have real ownership. You'll own the VDI environment, from architecture to upgrades.

• Ability to remain in a stationary position for extended periods while working at a computer.
• Ability to communicate effectively through virtual and in-person meetings.
• Ability to perform duties in an office, remote, or hybrid environment based on program requirements.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

QBE, LLC is an Equal Opportunity…