Store Manager, Retail Associate​/ Customer Service

Job Details:

Job Location:

FLA-Key West Thrift - Key West, FL 33040, Position Type:
Full Time Regular, Salary Range: $20.00, Job Category:
Store, Schedule/

Hours:

Mon-Sat 9:00 am-5:30 pm (40 Hours per wk./ 8 hour day)

Plans, administers, monitors, and evaluates the day-to-day operations of a single Thrift Store with a limited staff ensuring compliance with established policies and procedures processes, displays, and prices donated items to ensure a reasonable financial return on the sale of store items. Assists customers in a polite and friendly manner; prepares store displays that are attractive, neat, and orderly. Rotates and re-stocks store merchandise to ensure quick turnover.

Ensures the accountability and security of all store items and funds. Plans, schedules, and assigns, and evaluates work of Store and warehouse/sorting room personnel.

• Administers and monitors the day-to-day operations of a small Thrift Store; serves as lead worker to volunteers, beneficiaries, and/or subordinate store personnel; trains and instruct staff in the proper methods and procedures for performing work; inspects work in progress and upon completion for accuracy and completeness.
• Plans, schedules, assigns, and evaluates work of Store Clerks, Sorting Room Workers, and other employees of the Thrift Store; instructs and trains employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established store policies and procedures; assists employees in resolving operational or personnel problems; evaluates employees performance and recommends disciplinary action when necessary.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Prepares and delivers bank deposits
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.
• Assists in cleaning all display racks and shelves; sweeping and mopping floors; cleaning windows and mirrors; ensures that the store is maintained in a clean and inviting manner
• Opens and/or closes store doors in accordance with the store schedule.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information
• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Prepares and maintains a variety of Thrift Store sales reports, records, logs, etc.; ensures the accuracy, completeness and timeliness of the same.
• Schedules donation pick-ups; ensures the accountability of all donated items; ensures donations are collected in compliance with established policies and procedures.
• Maintains inventory of supplies and equipment for the store and warehouse operations.
• Recruits and supervises volunteers working in the Thrift Store and warehouse.
• Performs other related work as required

• Paid time off
• Employee Health Plan
• Retirement Savings Plan
• Basic Life and more!

• High School diploma or G.E.D. AND
• 3 years progressively responsible experience working in a retail store environment with at least one years experience in a supervisory capacity preferred OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

• Valid Driver's License

Equal Opportunity

Employer:

Veterans | Disabled