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Front Desk Specialist

Job in Key West, Monroe County, Florida, 33045, USA
Listing for: Hyatt
Full Time position
Listed on 2025-12-10
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below

Be among the first 25 applicants. Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk
, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Benefits
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
Day-to-Day Responsibilities
  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
  • Ensure that all guests are comfortable and offer refreshments to guests as they wait for sales presentations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Promote awareness of brand image internally and externally.
  • Create, log, and expedite premiums (gifts) for site marketing programs.
Guest Experience And Company Standards
  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.
Qualifications
  • Highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  • Available to work a flexible schedule to include weekends and holidays.
  • Sales experience preferred.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Physical requirements:

    able to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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