Sales Coordinator

Sales Coordinator

Location :
Longwell Green, Bristol

Hours :
Monday - Friday, 8 : 30am - 5 : 00pm

Salary : £27,000

Fixed term 12 months

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You will drive the smooth renewal of service contracts, deliver accurate quotations, and keep departments aligned to ensure every customer receives outstanding service.

• Prepare and issue quotations for service contracts.
• Track, chase, and renew service contracts while updating all relevant documentation.
• Set up new service contract numbers and maintain accurate customer records.
• Produce and manage renewal and service due reports.
• Respond promptly to customer enquiries via web and email.
• Liaise with customers and internal teams to resolve invoicing and account-related issues.
• Update customer contact information and ensure customer intelligence remains accurate and up to date.

• Process job sheet requests and raise service work orders for A Serv, B Serv, LBK and monthly services.
• Monitor the Service Due Tracker weekly to ensure timely scheduling.
• Review SLAs and prepare supporting documentation for management approval.
• Coordinate with the accounts team to manage invoicing, credit notes, and aged debt follow-up.
• Verify and log all purchase orders and contracts accurately.

• Manage and maintain pre-qualification documentation, certifications, and tender submission...