Pensions Administration Apprentices x

At Bath & North East Somerset Council we have one overriding purpose - to improve people's lives.

The Avon Pension Fund currently has exciting opportunities for motivated individuals to join us as part of our apprenticeship scheme.

The Avon Pension Fund administers the Local Government Pension Scheme (LGPS) for over 130,000 members across more than 450 employers in the local area. Employers include local unitary councils, universities, academies, town and parish councils, housing associations and charities. The fund is worth over £5 billion and is one of the largest local authority pension funds in the UK. More information can be found at

Are you looking to start a rewarding career in pensions administration? This is an exciting opportunity to work towards a Level 3 Pensions Administration Apprenticeship while gaining valuable hands‑on experience across the Operational Teams at Avon Pension Fund. We are seeking to recruit two people to this apprenticeship role.

As a Pensions Administration Apprentice
, you will receive support and training to develop your knowledge, skills and confidence in a friendly and professional office environment. You will work alongside experienced colleagues and play an important role in delivering pension services to members, employers and other stakeholders.

As part of your apprenticeship, you will:

• Learn how to support the administration of the Local Government Pension Scheme (LGPS), including organising and processing pension‑related information.
• Develop an understanding of the different stages of pension administration and how various teams work together to deliver high‑quality services.
• Learn how to investigate and resolve data queries, working with employers and colleagues to ensure pension records are accurate and up to date.
• Assist with responding to general and technical queries from members, employers and payroll teams.
• Learn to deal with queries from individuals and organisations about pension benefits and payments, including how to process changes to payment information.
• Learn to allocate and scan incoming post to administration system.
• Help organise and prioritise workloads to meet deadlines and service standards.
• Participate in team meetings.
• Gain an understanding of pension regulations and learn how to undertake basic pension benefit calculations.
• Carry out general administrative duties, including filing, photocopying and supporting colleagues across the wider team.

This apprenticeship offers an excellent opportunity to earn while you learn and build a successful career within a professional and supportive team.

• Educated to A Level or equivalent.
• Commitment to completing apprenticeship qualification and to continuous learning.
• Ability to demonstrate strong numeracy skills.
• Able to work independently and in a team.
• The successful candidate must, by the start of the employment, have permission to work in the UK.

• Level 3 Pension Administration Apprenticeship.
• Office based in the award‑winning Civic Centre in Keynsham.
• IT equipment.
• Excellent pension scheme - Membership of the Local Government Pension Scheme.
• 26 days annual leave, rising to 31 days after 5 years' service.
• Comprehensive induction training.
• Ongoing on the job training, development and support.
• Excellent opportunities for job progression.
• Volunteering opportunities.
• Staff social club and events.
• Employee assistance programme.
• Staff benefits and offers.
• The opportunity to develop valuable administrative, customer service, communication and problem‑solving skills.
• Support and mentoring from experienced pension professionals.
• A strong foundation for a long‑term career in pensions, financial services or public sector administration.

Apprenticeships are a great way to start your career. They give you the opportunity to learn and train while working alongside experienced staff to give you job‑specific skills. You will undertake an apprenticeship qualification with a mentor or supervisor in the workplace to support you.

In addition, you will have access to training…