HPC Receptionist

Be Part of a Legacy Bigger Than the Game

At Al-Qadsiah Club we create more than teams! We’re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports. This is more than just a job! It’s an opportunity to be part of something larger than yourself.

At Al-Qadsiah, you’ll play a key role in shaping our legacy, contributing to the nation’s sports vision, and making history every step of the way.

The HPC Receptionist – First Team Players Area is responsible for managing the reception area within the High Performance Center designated for First Team players, coaching staff, technical staff, medical team and authorized visitors. The role requires a high level of professionalism, confidentiality and service quality due to the sensitive and high‑profile nature of the First Team environment. It also supports smooth access coordination, visitor handling, internal communication and daily operational requirements related to the First Team area.

• Manage the HPC reception area designated for First Team players and authorized personnel.
• Welcome and assist First Team players, coaches, technical staff, medical staff, VIP guests, consultants and authorized visitors in a professional manner.
• Maintain a professional, organized and confidential reception environment suitable for First Team players.
• Provide basic guidance to authorized visitors and direct them to the correct meeting room, office, training area or contact person.
• Support day‑to‑day reception and operational requirements within the First Team players area.
• Perform any additional duties assigned by the Operations Department.

• Coordinate access to the First Team players area in line with club procedures and authorization requirements.
• Work closely with Security and Operations to ensure only authorized personnel are granted access to the HPC area.
• Maintain accurate visitor logs and access records for First Team players.
• Confirm visitor information with the relevant internal contact before coordinating access.
• Report access issues, unauthorized movement, visitor concerns or operational incidents immediately.
• Support access arrangements for First Team meetings, training sessions, VIP visits, official visits and matchday requirements.

• Communicate effectively in English with international players, coaches, consultants, guests and stakeholders.
• Handle inquiries professionally and elevate sensitive matters to the direct supervisor when required.
• Support coordination related to player movement, training schedules, visitor arrangements and guest arrivals.
• Coordinate with First Team Operations, coaching staff, medical team, hospitality, facility management and security teams when required.
• Maintain professional communication and a service‑focused approach with all authorized facility users.

• Maintain strict confidentiality when handling player‑related information, technical staff matters, visitor details and operational updates.
• Protect sensitive information related to First Team activities, schedules, visitors and internal communications.
• Exercise discretion when dealing with players, coaching staff, VIP guests, consultants and external stakeholders.
• Escalate high‑profile or sensitive matters through the approved reporting line only.
• Maintain a professional front‑of‑house standard that reflects the club’s expectations for the First Team environment.

• Support reception arrangements for First Team meetings, training sessions, VIP visits, official visits and matchday‑related requirements.
• Coordinate basic arrangements such as visitor arrival, access guidance, meeting directions, waiting areas and support requirements.
• Follow up with housekeeping, hospitality, maintenance, IT or facility teams when operational support is required.
• Report cleanliness, safety, maintenance, lighting, air conditioning or facility…