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Customer Service Specialist
Job in
Khobar, Eastern Province, Saudi Arabia
Listed on 2026-09-08
Listing for:
Tamimi commercial
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Khobar, Saudi Arabia | Posted on 11/24/2025
RequirementsKey Responsibilities
- Respondto customer inquiries via phone, email, or chat in a timely manner.
- Assist customers with product information, order status, and troubleshooting issues.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to resolve complex issues and improve customer satisfaction.
- Identify opportunities for process improvement and provide feedback to management.
- Handle customer complaints with empathy and professionalism.
- Stay updated on product knowledge and company policies.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Previous experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Proficient in using customer service software and Microsoft Office Suite.
- Abilityto work in a fast-paced environment and manage multiple tasks.
- Excellent problem-solving skills and attention to detail.
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