Technical Sales Support Engineer

PS Technical Sales Support Engineer

Location: Al-Khobar, Saudi Arabia

Department: Sales & Commercial

Work Location: onsite

The Technical Sales Support Engineer will drive installed-base aftermarket, spare parts and brownfield business development across Saudi Arabia and Bahrain, focusing on GOSP, oil & gas, refineries, petrochemical and seawater facilities.
The role will leverage SLB's legacy Cameron installed base as a strategic door opener to facilities, developing trusted customer relationships, understanding operational challenges and converting identified needs into opportunities across the broad PTS (Process Technologies & Solutions) lifecycle-services portfolio.

• Own and develop the legacy Cameron installed base
  , identifying aftermarket, upgrade, replacement, service and lifecycle opportunities.
• Drive spare-parts business for the Geounit and ensure customers maintain appropriate and up-to-date spare-parts inventories.
• Review installed equipment and customer spare-parts requirements, identify obsolete, discontinued or at-risk components
  , and proactively implement SLB spares obsolescence/replacement programs
  .
• Develop installed-base strategies to increase equipment reliability, availability and lifecycle value.

• Establish a strong network across Operations, Maintenance, Engineering, Reliability, Procurement and Projects
  .
• Understand facility procurement routes, decision makers, specifications, approved-vendor requirements and purchasing processes
  .
• Conduct regular facility visits to understand operations, troubleshoot issues and identify customer pain points.
• Use the installed base as a door opener to expand SLB relationships within the facility.

• Obtain necessary technical, operational and process data from clients.
• Compile, validate, structure and analyze data to understand facility conditions, equipment performance, operational challenges and root causes.
• Work closely with SLB's fleet of technical experts, subject-matter experts and technology domains to obtain specialist advice and support solution development.
• Translate customer problems into practical, value-driven SLB solutions, including cross-division capabilities where applicable.
• Prepare technical reports, assessments, studies and presentations documenting findings, analysis, recommendations and proposed solutions.
• Present findings and recommendations directly to client engineering, operations, maintenance and management teams.

• Develop a strong understanding of the diversity of the PTS brownfield and lifecycle-services portfolio
  , including:
• Spare parts & obsolescence management
• Internals replacement and upgrades
• Equipment upgrades and retrofit
• Process and performance studies
• Debottlenecking studies
• Retrofit and revamp studies
• Operations & Maintenance contracts
• Maintenance support and installation services
• Turnaround and inspection support/services
• Maintenance contracts
• Laboratory and analytical services
• Equipment optimization and lifecycle solutions
• Identify opportunities where multiple PTS services can be combined to address broader customer requirements.
• Focus on brownfield facilities, debottlenecking, reliability improvement, lifecycle extension and operational performance
  .

• Support technical proposals, tenders, workshops and customer presentations through commercial handover.
• Work closely with Geounit, Product Lines, SLB technical experts and HQ to develop opportunities and achieve KPIs.
• Maintain market and competitive intelligence across Saudi Arabia and Bahrain.
• Participate in conferences, workshops and technical events to strengthen SLB's

• Bachelor's degree in Chemical/Process, Mechanical or related Engineering
  .
• 5+ years of relevant experience in oil & gas, refinery, petrochemical, water/seawater or process industries.
• Facility operations, maintenance, reliability or engineering experience is highly desirable.
• Strong capability in data collection, analysis, technical problem solving and report preparation
  .
• Strong customer-facing, networking and consultative-sales skills.
• Engineering/process simulation/design/equipment-sizing software experience is an advantage.
• Existing relationships with major KSA/Bahrain operators, EPCs or engineering organizations are advantageous.

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national…