Finance Manager – Managed Services Finance Manager

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.

As a Finance Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
The Finance Manager is responsible for managing the day-to-day operations for their engagement teams within the Finance Service Tower, delivering Finance Managed Services to clients. This includes execution of processes, accountability for services level performance and continuous learning and improvement of the team. They also play a key role in helping to input into and execute the Finance Managed Services strategic plans and programs.

Responsibilities include but are not limited to:

• Manages the day-to-day delivery for Finance engagements including oversight of key customer deliverables / outputs.
• Ensure timely and accurate processing of financial transactions across end-to-end finance processes for their engagements which may include procure to pay, record to report, order to cash and general ledger functions etc.
• Demonstrate sound understanding of financial reporting processes, risk and controls.
• Completes quality reviews and audits to ensure that delivery on their engagements is in line with established policies, procedures, compliance standards and customer expectations.
• Holds overall accountability for SLA / OLA compliance within their engagement team across Finance processes undertaken
• Applies analytical and financial modeling skills with holistic financial thinking and ability to interpret financial data.
• Manages your own workload as well as that of the engagement teams, including reporting on progress and issues escalations
• Monitors the performance of team members on their engagements on an ongoing basis and implements appropriate coaching
• Manages, mentors, and motivates their engagement team members, fostering a culture of excellence, high performance, and continuous learning
• Work collaboratively to drive ideas/solutions with peers and managers which will improve Client and PwC’s efficiency.
• Helps to implement and adapt to new or changing processes quickly.
• Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients.
• Implements corrective actions to address any deviations, and continuously improves service delivery based on feedback
• Leads quality improvement initiatives based on feedback and observations
• Supports in executing the Finance Managed Services plans and programs to ensure the improvement of team performance and achievement of its objectives

• Qualified Accountant with a minimum of 8+ years’ experience in a role relevant to Accounting or Financial Reporting
• 3+ years people management experience leading a team in a complex process environment and managing…