Credit Control Officer

Job Description Key Responsibilities

• Monitor the credit control team’s day-to-day activities.
• Review the customer credit limits in line with company policies.
• Ensure timely collection of outstanding invoices and reduce overdue balances.
• Conduct regular credit reviews and risk assessments for key customers.
• Coordinate with the Sales, Finance, and Legal departments to resolve disputes or delayed payments.
• Prepare monthly aging reports, DSO (Days Sales Outstanding), and cash flow forecasts.
• Lead collection strategies for high-value or critical accounts.
• Ensure compliance with internal credit policies and external audit requirements.
• Support the Credit Manager in preparing periodic reports and recommendations for management decisions.

• DSO (Days Sales Outstanding):
  Within target levels.
• Collection Rate: % of receivables collected within due dates.
• Overdue Accounts:
  Reduction in accounts > 60 days overdue.
• Bad Debt Ratio:
  Maintain within approved limits.
• Customer Dispute Resolution Time:
  Average time to resolve payment issues.
• Credit Policy Compliance: 100% adherence.

Education

• Bachelor Degree
• Major:
  Finance

Work Experience

• 0–2 years of experience in credit control, accounts receivable, or financial management.
• Experience in multinational or large-scale distribution / manufacturing environments preferred.