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Senior Incident Manager: Banking IT Operations

Job in Khobar, Eastern Province, Saudi Arabia
Listing for: TAWANTECH
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Saudi Arabia is seeking an experienced Incident Manager to oversee Tier 1 and Tier 2 IT operations. This role focuses on ensuring timely incident resolution, managing critical incidents, and maintaining a proactive service management culture. The ideal candidate will have over 10 years of experience in IT operations, a strong background in banking technology, and expertise in incident management processes.

ITIL knowledge and proficiency with tools like CA Service Desk or Service Now are preferred. This position allows for professional growth in a strategic role within the company.
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Position Requirements
10+ Years work experience
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