IT Officer M​/F

IT Officer

Job Purpose:

To be the link with the Headquarters for the IT management within the BU MEA and implement and support the IT transition policy/plan. He/She is accountable for maintaining proper access rights to sensitive data and ensuring protection of personal data such as medical records.

Reporting To:

Regional Finance Manager

• Maintains the computer systems, servers and networks of the BU. He/she may install and configure computer systems, diagnose hardware and software faults and solve technical and application problems.
• Installing and configuring new computers and servers, installing and testing new software and corporate software.
• Maintaining computers, servers and network hardware.
• Maintaining in-house software (GEMS/EDMS/Prolog/SAGE), ensuring they are working properly.
• Ensuring the coherence of the data entered in the in‑house software, taking care of their recurrent updates.
• Extracting data from in‑house software upon the request of other support functions, business centers or Headquarters.
• Administering file server user permissions and data access policies.
• Managing firewall, email and spam filtering systems.
• Ensuring anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations.
• Monitoring LAN for security issues.
• Creating and setting account users in Active Directory, managing Active Directory and Group Policies.
• Setting up and maintaining backup system, and onsite/offsite storage.
• Installing software available to appropriate users.
• Monitoring usage of unlicensed and unauthorized software.
• Diagnosing and troubleshooting hardware & software failures (application plus system database).
• Implementing IT solutions, policies and procedures to maximize efficiency and availability of existing infrastructure, ensure integrity of all company electronic data, and support effectively the company goals and strategies.
• Liaising with external support agencies to resolve faults.
• Identifying suitable IT vendors and support contractors.
• Maintaining computer peripheral equipment e.g. printers, scanners.
• Maintaining IT inventory and software licensing compliance checklist.
• Managing relationship with system subcontractor.
• Corresponding with the headquarters IT team and the subsidiaries.

• Bachelor’s degree (preferably a Technical qualification) or equivalent experience.
• 5+ years of IT maintenance experience ideally in the region.
• Strong knowledge of all software, hardware, database, servers etc. used in the company’s network.
• Ability to troubleshoot and swiftly resolve issues.
• Good interpersonal and organizational skills, a good level of computer literacy and proficiency in Microsoft Office.

English (C-Professional working proficiency)

We offer a long‑term contract with an attractive daily rate, insurance coverage, transportation, and expatriate standard accommodation.

SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities.