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Senior Service Desk Lead – M365 & Incident Resolution

Job in Khobar, Eastern Province, Saudi Arabia
Listing for: Awan Solutions For Information and Technology
Full Time position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 89280 - 133920 SAR Yearly SAR 89280.00 133920.00 YEAR
Job Description & How to Apply Below

Awan Solutions For Information and Technology is seeking an IT Support Specialist based in Al Khobar, Eastern Province. The role involves being a Single Point of Contact (SPOC) for IT incidents, managing service requests, and troubleshooting a range of applications including M365.

The ideal candidate will have hands-on experience with IT service management processes and take ownership of incidents to ensure resolution. This position is crucial for maintaining operational continuity and enhancing service quality.

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Position Requirements
10+ Years work experience
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