IT Technical Support Engineer
Job in
Khobar, Eastern Province, Saudi Arabia
Listed on 2026-07-19
Listing for:
eXtra (United Electronics Co.)
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
We are actively looking for a motivated IT Technical Support Engineer to join our Information Technology Team.
Core Competencies:- Install, maintain, diagnose, and repair PC Hardware, Printers, and other IT peripherals.
- Install networking equipment such as Network Cabling, Network Switches, Access Points and Network Printers etc. when required.
- Install, troubleshoot, and maintain all approved collaboration tools such as Microsoft Office, Adobe Reader, Win Zip/WinRAR, McAfee Virus Scan, client etc.
- Provide 2nd layer support related to Advanced Troubleshooting.
- Analyze problems and develop creative solutions by research and vendor resources.
- Register, prioritize and follow up all tasks using IT Service Desk application.
- Follow standard IT Service Desk procedures to support users within the time specified to avoid SLA violations.
- Follow strictly and perform preventive maintenance tasks effectively as scheduled.
- Perform appropriate hardware and software upgrades.
- Monitor, analyze and report reliability and performance issues.
- Participate in different project tasks as assigned.
- Provide occasional after-hours and weekend support.
- Continuous working experience with similar Hardware and Software environment.
- Microsoft Operating Systems.
- Microsoft Office Suite.
- LAN/WLAN Troubleshooting.
Qualifications & Skills:
- Bachelors/Diploma in Computer Sciences/Engineering or related filed.
- 1 Year of experience in IT Technical Support.
- Hardware Course (A+ or equivalent).
- Computer Software Skills.
- Microsoft Certified Professional (MCP) preferred.
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