Operations Executive - Implant

Company Overview

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients' logistics challenges.

Operations Executive – Implant (Full time on site) in الخبر, S04, SA.

• Quote, route, rate, monitor and coordinate international shipments (air/ocean import/export) from pick-up through to delivery.
• Deal directly with clients, customs and agents to ensure the quickest and best movement of cargo worldwide.
• Prepare documents necessary to complete export, import and customs clearance processes.
• Track and trace cargo to ensure proper movement and delivery.
• Populate proper and correct billing and cost information in TMF for accurate invoicing and job costing.
• Communicate with customers regarding disposition of freight (tracking & tracing, routing & dispatching, and rate quotations).
• Correspond with other company branches and agents to ensure customer satisfaction and excellent service execution.
• Seek the most profitable mode of shipment while meeting customer requirements.
• Adhere to KPI metrics (DNI / LNR / Cost accuracy / ROTP).
• Ensure compliance with company and industry policies.
• Perform other duties as assigned.

Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components; sitting for extended periods; walking within the warehouse and inspecting freight; vision abilities required include close vision and ability to adjust focus.

• Strong working knowledge of all rules, regulations, governance and documentation preparations for both imports and exports.
• Excellent verbal and written communication skills.
• Ability to work in a fast‑paced environment.
• Strong organizational skills required due to high volume and demands of the position.
• Strong knowledge of Microsoft Word and Excel.

• High School or better.
• Detail‑oriented, capable of carrying out tasks with all necessary details.
• Team player, works well as part of a group.
• Motivation: self‑starter, inspired to perform without outside help.
• Ability to make an impact, contributing to project and organization success.