Retail Manager

Khobar, Saudi Arabia | Posted on 11/03/2024

We seek an experienced and dynamic Retail Manager to oversee our store operations, with a strong emphasis on Personal Protective Equipment (PPE), industrial tools, or auto service centers. The ideal candidate will have a proven track record in managing retail environments, a deep understanding of the industry, and the ability to drive sales and enhance customer satisfaction.

• Store Operations:
  Managed day-to-day store operations, ensuring efficiency and effectiveness in all processes.
• Sales Management:
  Develop and implement sales strategies to meet and exceed revenue targets.
• Customer Service:
  Ensure high levels of customer satisfaction through excellent service and problem resolution.
• Team Leadership:
  Recruit, train, and supervise staff, fostering a positive work environment and promoting teamwork.
• Inventory Control:
  Oversee inventory management, including ordering, stocking, and tracking supplies.
• Marketing and Promotions:
  Plan and execute marketing campaigns and promotional activities to attract and retain customers.
• Customer Service Excellence:
  Lead the team in delivering exceptional customer service. Handle escalated customer concerns, ensuring a high level of customer satisfaction.
• Financial Management:
  Monitor financial performance, manage budgets, and prepare financial reports.
• Compliance:
  Ensure compliance with company policies, safety regulations, and industry standards.

• Experience:
  
  Minimum of 5 years of experience in retail management, preferably in PPE, industrial tools, or auto service centers.
• Education:
  
  Bachelor's degree in Business Administration, Retail Management, or a related field.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Proven ability to drive sales and manage a retail environment.
• Proficient in using retail management software and tools.

Attributes:

• Customer-focused mindset.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Analytical thinking and problem-solving abilities.

• Reports To:
  
  CEO

Interested candidates are encouraged to apply by submitting their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.

We are an equal-opportunity employer and welcome applications from all qualified individuals.

Join our team and make a significant impact in a thriving retail environment!