Dispatcher, Transportation

Company:
Samara

Job Family:
Operations

City: KSA - Khobar

Department:
Not Applicable

Closing Date: 31-Jul-2026

Responsible for overseeing daily operations, ensuring drivers follow company policies, maintaining vehicle quality, and ensuring customer satisfaction. Provide quotations and participate in bids.

• Responsible to set/update Limo price list and updated in systems (ERP‑Taxi Caller – SIXT Ride) or any other new programs.
• Negotiate prices with Supplies
• Responsible for participating in bids and submitting quotations
• Lead, plan and coordinate trips efficiently to maximize productivity.
• Assign drivers to vehicles and trips based on availability and performance.
• Monitor drivers’ punctuality, behavior, and adherence to company policies.
• Address any driver complaints or issues and resolve conflicts.
• Provide Weekly and Monthly report of the transactions to the management/finance.
• Responsible for submitting invoices to the finance, open/close trips.
• Responsible to train new Joiners in progress and programs (ERP‑Taxi Caller – SIXT Ride) or any other new programs.
• Ensure customer satisfaction along with company’s guidelines.
• Keep track of fuel consumption, mileage, and overall vehicle performance.
• Follow up with team to ensure service is provided completely.
• Order, manage, all service‑related items required to provide the services, including but not limited to welcoming papers, bottles of water and labels, tissues, wet wipes, and similar materials.
• Handle and manage devices and equipment used by drivers during trips, such as internet devices and related tools, ensuring availability and proper usage.
• Responsible for collecting cash payments from drivers for services rendered as cash, ensuring timely deposit into the company’s bank account, and submitting corresponding invoices and documentation to the finance department.

• Bachelor or equivalent experience (Minimum 2 years in fleet management, logistics, or a similar role).
• Proficiency in English (spoken and written).
• Strong proficiency in Microsoft Excel and Word.
• Proficiency in using scheduling or fleet management software.
• Proficiency in other required systems related to the role.
• Ability to handle stressful situations and solve problems quickly.
• Knowledge of vehicle maintenance and traffic regulations.
• Great Communication skills to divers customer and client levels.

You will be required to attach the following:

• Resume/CV