Delivery Captain

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

The Delivery Captain is responsible for delivering the customer orders and collecting the returns with care and on timely basis. You will be responsible for the safe delivery of goods within your appointed region.

Your duties will involve ensuring goods are safely secured, your vehicle is in good condition, loading and unloading the vehicle and taking the quickest route to your destination.

In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility

• Daily Deliveries to Wholesale, Retail Outlets.
• Last mile customer delivery.
• Checking the orders before delivery
• Collecting Returns to warehouse as assigned
• Collection of orders from shops for last mile
• Collection of cash from ecom COD customer and handover as per procedure
• Collection of payment using credit card machine for COD ecom. Customers
• Complete all process in Fareye
• Shop-To-Shop Transfers
• Collecting the necessary documents from shops during return
• Report all incidents, occasions of misplaced or lost packages to Logistics Distribution Department
• Comply strictly with route and schedule as assigned
• Perform daily vehicle inspections and minor maintenance tasks when necessary
• Report all maintenance issues
• Keep the assigned vehicles clean inside and out
• Ensure that the company vehicle assigned is used exclusively for company business only
• Report any accidents at first possible instant
• Strict adherence to all traffic and road safety regulations
• Receive (or route) all operating instructions via the Logistics Distribution Department
• To work within, promote and identify improvements in company’s Quality Management System as per ISO 9001 standards.
• Immediately report any breach in procedures, company policy or security to supervisor / management.
• Strictly follow, develop and improve standard processes, procedures and work instructions. Also promote adherence to procedures by your staff
• Report all incidents, of any nature and however caused, to their immediate superior completing all necessary documentation promptly and accurately
• Always research to improve all warehouse operations according to company’s objectives.
• Ensure that workplace health, safety & environment requirements as per OHSAS 18001 and ISO 14001 are met and take responsibility for the security of the building and stock.

• Valid driving license.
• Previous experience in delivery or a similar role is preferred.
• Good knowledge of local roads and routes.
• Basic communication and customer service skills.
• Basic English is preferred.

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career…