Healthcare Administrator

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Oakhill STC by NHS England. This will be delivered directly or through a range of specialist partners who are experts in their field.

Join a new service at Campsfield House focused on providing a high quality service to the residents. As an administrator, you will be providing a range of administrative support to the healthcare department.

The duties will vary depending on the needs of the department with the days priorities agreed with the Head of Healthcare and Senior Clinical Lead. This may be processing patient referrals, making appointments, answering the phone, updating our clinical system (Systm1), preparing for or taking notes at a meeting, ordering supplies, filing, photocopying, the list goes on!

• Making patient appointments ensuring the clinic list is correct and the patient is advised of their appointment
• Processing referrals to local hospitals or services and following up to ensure the referral has been received and being processed
• Updating S1 patient records e.g. scanning documents to the correct record and ensuring they are appropriately coded (training provided)
• Update and maintain databases e.g. optician, dentist, and admissions
• Arrange meetings including inviting attendees, type up the agenda and prepare any documents, take minutes / actions / minutes (with training)
• Provide day to day administrative support to the head of healthcare, and senior clinical lead as required (e.g. photocopying, booking rooms, etc.)
• Archiving sending and receiving of written notes, where necessary
• Making up of books for nursing staff, e.g. shift planner, tick sheets, and so on
• Place orders with suppliers ensuring stock levels are adequately maintained
• Answer the phone in a polite and friendly way ensuring any messages or passed on or any agreed actions are completed
• Support visitors and contractors to the healthcare department through
• Booking gate passes, where required
• Efficiently collecting and escorting visitors/contractors to the healthcare department from/to reception and other departments within the site, as required

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Oakhill STC by NHS England. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

Com passionate care that is trauma informed and supportive

Assurance that care is evidence-based & demonstrates high quality outcomes for our patients

Respectful of peoples cultural and religious beliefs

Equitable care that is in line with the community services

• Healthcare industry experience
• Well organised and methodical approach to work
• Good communication which is both professional and friendly
• Able to get on with tasks but know when to ask for help
• Can multitask and prioritise as needed
• Good IT skills (S1 training will be provided)
• Excellent time management skills with ability to meet deadlines
• Track record of delivering consistently accurate and high-quality work

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.