Receptionist​/Client Care Assistant

Are you passionate about making pets a priority? Here at CVS, so are we! We are looking for an enthusiastic and caring individual with a genuine passion for animals to join us as a Veterinary Receptionist within our Beaumont Veterinary Group practices.

Practice Site:
Beaumont (Kidlington, Headington and Botley)

Location:

Working across our three Beaumont Veterinary Group sites:
Kidlington, Headington and Botley Road.

Contract:

Permanent

Hours:

8 hours per week

Shift Pattern:
Saturdays only

Availability:
Occasional weekday overtime may be available and flexibility to support this would be welcomed.

Take a look at the practice here:

CVS Group plc is one of the largest integrated veterinary service providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria and an e-commerce division. Our success is driven by the passion our people have for animals and for making pets a priority - it's at the heart of everything we do, every single day.

Day-to-day duties will include:

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Completing insurance forms
• Dispensing medications
• Taking payments
• And most importantly, providing a warm, professional and welcoming experience to all clients visiting the practice

• Previous receptionist experience is essential; veterinary experience is an advantage
• Resilience and the ability to handle potentially emotional or distressing situations
• Excellent communication skills and a high level of empathy
• Outstanding customer service skills and confidence working with the public
• A positive attitude and strong teamwork skills
• Proficiency in Microsoft Office and other database or operating systems
• A driving licence is desirable; ability to travel locally between sites would be ideal

• Salary in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• A supportive, friendly and collaborative team environment
• Staff discount scheme on veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First Aiders
• And much more!