Tenancy Specialist - South East

Tenancy Specialist (ASB) – Temporary Contract

Location:

Haywards Heath (RH16) – Office attendance once per month Rate: £19.88 per hour (PAYE)

Contract:

Ongoing Temporary Booking

Start Date:

Immediate start required About the Role We are recruiting for an experienced Tenancy Specialist to join a large, well-established housing association. This is an excellent opportunity for a candidate with strong Anti-Social Behaviour (ASB) experience who can hit the ground running in a fast-paced housing management environment. This is a predominantly remote role with once-monthly office attendance in Haywards Heath (RH16).

Key Responsibilities Manage a caseload of tenancy-related issues, with a strong focus on ASB case management Investigate and resolve anti-social behaviour complaints in line with policy and legislation Work closely with residents, partners, and external agencies to sustain tenancies Prepare legal documentation and attend court when required Deliver a proactive and customer-focused tenancy management service Ensure compliance with all relevant housing regulations and internal procedures Key Requirements Proven experience managing ASB cases is essential Strong knowledge of housing legislation and tenancy management practices Experience preparing cases and attending court proceedings Ability to manage complex casework independently Excellent communication and problem-solving skills Available to start immediately What’s on Offer Competitive hourly rate of £19.88 PAYE Flexible working with minimal office attendance Opportunity to work with a leading housing provider Ongoing temporary booking with potential for extension