Dispute Initiation Associate
Job in
Killeen, Bell County, Texas, 76542, USA
Listed on 2026-01-12
Listing for:
First National Bank Texas
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
* Properly handle customer incoming calls withing department service level agreement, ensuring Reg. E compliance
* Accurately record customer reason for disputing transactions
* Properly respond to customer inquiries regarding existing disputes
* Research transaction entry modes and additional data
* Meet assigned deadlines and goals
* Regular and predictable attendance and punctuality
* Other duties as assigned
Position level will be dependent upon internal and external experience
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FCBI is an equal opportunity employer.
Position Requirements
10+ Years
work experience
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