Bilingual Call Center Representative; Fluent in Spanish & English
Job in
Killeen, Bell County, Texas, 76540, USA
Listed on 2026-01-15
Listing for:
Mass Markets
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Spanish Customer Service
Job Description & How to Apply Below
Mass Markets - [Call Center Representative] As a Call Center Representative at Mass Markets, you'll:
Handle inbound and outbound contacts in a courteous, timely, and professional manner;
Ensure first call resolution through problems solving and effective call handling;
Research systems to find missing information as applicable;
Coordinate with other departments to resolve issues when needed;
Accurately document and process customer claims in appropriate systems.
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