Inbound Customer Care Agent
Job in
Killeen, Bell County, Texas, 76540, USA
Listed on 2026-01-15
Listing for:
Mass Markets
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Support inbound customer service projects for a wide variety of clients;
Identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services;
Accurately document and process customer claims in appropriate systems;
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures.
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