On-Site Customer Service Supervisor | Team Coach
-
Customer Service/HelpDesk
Job Description & How to Apply Below
MCI is seeking a Customer Service Supervisor to lead a team of 15–25 inbound agents in an on-site Texas location. You will coach and develop staff, monitor KPIs, and collaborate with QA, Training, IT, and Recruiting to ensure top performance and client satisfaction.
The role emphasizes leadership, conflict resolution, and consistent coaching to improve overall service quality in a fast-paced environment.
The following position is for a On-Site Customer Service Supervisor I | Team Coach with MCI.
Step into the On-Site Customer Service Supervisor I | Team Coach role at MCI in Killeen, TX, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Killeen, TX, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction