Card Fraud Associate

Responsibilities

• Decision Debit Protect / Fico alerts
• Decision Debit Protect permits & time frames
• Identify and report fraud trends within required timelines
• Complete tasks accurately and timely to ensure compliance with state, federal, and banking regulations
• Complete assigned tasks according to company policy and procedure
• Regular and predictable attendance and punctuality
• Other tasks as assigned

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift up to 25 pounds

* Position level dependent upon experience

• High school diploma or equivalent
• At least 18 years of age
• Working knowledge of Microsoft office and general office equipment
• Ability to communicate in a professional manner verbally and in writing
• Ability to work independently to meet deadlines but remain flexible
• Well-organized, with sharp attention to detail
• Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
• Strong customer service skills (both internal and external customers)
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

FCBI is an equal opportunity employer.