Specialized Roles:
Bilingual Loan Collections Representative
Job in
Killeen, Bell County, Texas, 76542, USA
Listing for:
Strive Solutions
Full Time
position
Listed on 2026-11-08
Job specializations:
-
Finance & Banking
Banking & Finance -
Language/Bilingual
Bilingual, Banking & Finance
Job Description & How to Apply Below
supports customers with past-due consumer loan accounts through professional, customer-focused communication.
Key Duties- Place outbound calls and handle inbound calls in English and Spanish to discuss delinquent accounts.
- Review account history and explain repayment options and payment arrangements.
- Negotiate and document agreed solutions while ensuring compliance with federal and state collection regulations.
- Record all collection activity accurately in internal loan systems.
- Maintain a respectful, professional approach to help customers restore and maintain financial health.
- Fluency in English and Spanish for effective customer communication.
- Strong negotiation, problem-solving, and conflict-resolution skills.
- Attention to detail and ability to document activity accurately.
- Understanding of and commitment to applicable consumer collection rules and regulations.
We are seeking a motivated Bilingual Loan Collections Representative to join Strive Solutions in Killeen, TX, United States.
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