Intermediate Physician Informatics Advocate

Advent Health Information Technology

Location- Advent Health Central Texas in Killeen, TX, with routine travel to Advent Health Rollins Brook in Lampasas, TX

All the benefits and perks you need for you and your family:

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Award-winning IT Department

Our promise to you:

Joining Advent Health is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Advent Health is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.

All while understanding that together we are even better.

Schedule: Full-Time, Days, M-Thurs , Friday

The Physician Informatics Advocate Intermediate has an extensive understanding of healthcare applications in use at Advent Health, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They are dedicated to facilitating a secure, effective, integrated electronical medical record system that continually focuses on improving outcomes, reduces cost, increases efficiency, and enhances user experiences.

The Advocate is able to work independently with minimal supervision on projects of moderate complexity identifying ways that EMR technology improves workflow efficiency and successfully engages in multiple initiatives simultaneously. Is engaged in activities of analysis, design and implementation, optimization as well as application support; performs troubleshooting and conveys issue resolution. Utilizes knowledge of clinical practice and AH performance improvement process to achieve established goals.

Participates in mentoring less experienced team members. Responsible for customization of order sets, documentation and views, build of macros and auto-text within the EMR.

• Serves as a facility Provider resource person and role model in the use of clinical information systems. Maintains through knowledge of the computer system and other various applications that are supported by Informatics.
• Rounds with providers during care delivery to assess functionality, impact to workflow, analyzes and anticipates user needs and documents requests. Analyzes requirements to propose effective solutions. Identifies opportunities for improvement/automation.
• Researches, validates, and logs provider EMR enhancement requests. Discusses recommended solutions with provider and operational teams and obtains operational design approval.
• Conducts multiple annual IT outreach touch points with medical staff members. Shares application tips with providers to improve their workflow efficiency and guides to best practices. Communicates through collaterals created and personal contact with providers regarding the modifications made to the application. Assists customer with the customization of the application using application tools within electronical health record foundation.
• Daily rounding in the acute setting with active engagement with Providers, that results in a proactive and agile approach to issue recognition, resolution and knowledge sharing.
• Provides education on new applications or functionality. Conducts Provider Orientations, train-the trainer, Service Line Expert, Upgrade and other training as needed. Incorporates both in person and virtual learning tools to facilitate knowledge transfer with Provider customers.
• Assists with executing change management strategy (communication, buy-in, training, technical support) to enable a smooth implementation of new application changes and enhancements.
• Provides go live support and post go live optimization at local sites and for other Advent Health facilities with readiness to work evenings, nights, and weekends in order to fully support Advent Health Operations. Engages with pilot programs and all projects in collaboration with AIT and…