Recruiter, Talent Manager

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Help us build the future of our team. Talent Acquisition is a cornerstone of our company’s success. We’re looking for a motivated, goal-oriented professional with at least 1 year of experience in recruiting or human resources to join our team. If you thrive in both independent and collaborative environments, we’d love to hear from you!

Position Responsibilities

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

As a Talent Acquisition Specialist, you’ll manage the full recruitment life cycle—from sourcing and screening candidates to coordinating interviews and supporting onboarding. You’ll also contribute to improving our hiring processes and tools while maintaining accurate employee records.

Key Responsibilities

• Conduct phone interviews and schedule on-site interviews with candidates.
• Manage inbound and outbound candidate communications.
• Track applicant progress in our recruitment system.
• Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
• Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
• Perform background checks, drug screenings, and other pre-employment tasks.
• Maintain and organize employee files and HR records.
• Generate daily and weekly recruitment activity reports.
• Stay current on employment laws and HR best practices.

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

This role is about building relationships and turning insights into hiring success. We provide world-class training, so if you’re positive, driven, and eager to grow, we want to hear from you!

Required

• Must be 18 years of age or older
• High school diploma or equivalent
• At least 1 year of recruiting or HR experience
• Strong data entry and computer skills
• Fluent in English (spoken and written)
• Excellent organizational, written, and verbal communication skills
• Ability to type at least 20 words per minute
• Reliable high-speed internet (20 Mbps+ download speed)
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Ability to work scheduled shifts, including during training
• Strong attention to detail and ability to multitask
• Customer service mindset with problem-solving skills
• Ability to work in a fast-paced, team-oriented environment

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

• Paid Time Off:
  Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards:
  Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits:
  
  Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings:
  Secure your future with retirement savings programs, where available.
• Disability Insurance:
  Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance:
  Access life insurance options to safeguard your loved ones.
• Supplemental Insurance:
  Accident and critical illness insurance
• Career Growth:
  With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training:
  Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment:
  Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code:
  Be comfortable while you work.

Physical Requirements

This job operates in a professional…