Assistant Manager

Assistant Manager

Job Details

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close‑out reports, and processing invoices and payables.
• Operates the property‑management software and completes transactions by entering data correctly, performing updates and backups to ensure system integrity.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community‑manager approval, coding charges to appropriate Chart of Account codes, and managing communication between vendor/contractor, accounting, and the client/owner as needed.
• Follows the company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees when applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.
• Offers support and assists with leasing, showing apartments to prospects, and completing follow‑up and application processing, including preparing lease and move‑in documents.
• Promotes a positive image of the apartment community and management company.

Capstone Management offers competitive pay for the market and benefits that include medical, dental, vision and 401(k). Vacation, sick and personal time off are also provided.

High School or equivalent

Strong math skills

• Drivers License

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). Capstone’s policy is to not employ individuals who have been convicted of misdemeanor or felony offenses involving drug use, public indecency, theft, or crimes against persons or property, or who have any undisclosed criminal history on the application.

Exceptions may be made based on the nature, recency, and number of offenses.

Continued employment will be contingent upon the satisfactory results of a Drug Screen Test. Capstone’s policy is not to employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F

• Mid‑Senior level

• Full‑time

• Other