Pet Groomer Trainee

Overview

Pet Smart does Anything for Pets and Everything for You - JOIN OUR TEAM! Pet Groomer Trainee

About Life At Pet Smart:
At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best-in-class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning proper grooming techniques. The role also upholds the company’s vision, mission, values, and strategy and shares responsibility for store cleanliness, recommending solutions for pet parents, and pet safety standards.

The Pet Stylist in Training role is obtained once the associate has successfully completed the Pet Smart Grooming Academy.

• Under supervision, performs full menu of bath, brush and grooming services and standalone services such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart’s bathing standards and procedures.
• Develops and displays safe technical skills that meet or exceed the company’s minimum expectations.
• Recommends additional health and wellness solutions to Pet Parents based on the pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers questions, and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, with ongoing maintenance and end-of-day cleaning per the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition and follows all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Associate may stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Must be able to reach with hands and arms; may stoop, kneel, crouch. Vision abilities include depth perception. Reasonable accommodations available to enable performance of essential functions.
• Lift and/or move up to 50 pounds frequently and up to 100+ pounds occasionally with or without assistance.
• Occasional exposure to moving mechanical parts, a wet environment with pet hair, moderate to high noise levels, and exposure to live animals.

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom – you’ll create moments that matter. Pet Smart cherishes diversity and the unique perspectives of our associates, united by a passion for pets.

Apply now.

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law. Applicants must be over the age of 18 (where required by local law). Some locations may have additional Fair Chance requirements in hiring.